May 14

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Installing a Lobby Kiosk to Increase Customer Satisfaction

If you’d like to install a lobby kiosk to increase customer satisfaction, you can find several options on the market. If you’re on a tight budget, a simple Lamicall Tablet Stand, for example, can get you started for as little as $20. However, you’ll need a table to stand on. If you’re looking for a more robust kiosk setup, you can opt for the Mount-It! kiosk setup.

REDYREF designed a digital wayfinding solution for Tallahassee Memorial Healthcare Center

The new app, TMH Go, will direct users to the right areas of the hospital and campus. It is multilingual and includes campus maps, floor maps, and telemedicine functionality. Patients and visitors will be able to easily find what they need with REDYREF’s solution. Tallahassee Memorial Healthcare Center is a 772-bed acute care hospital with a psychiatric wing. The hospital serves patients in 17 counties in the Florida panhandle and southern Georgia.

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Tallahassee Memorial Healthcare Center is a six-story facility that includes a new surgery entrance and critical care entrance. The facility also features convenient parking and clear wayfinding. It anticipates future growth and provides an easy, positive environment for staff and patients. It anticipates meeting the healthcare needs of the community for at least the next 50 years. While hospitals are increasingly becoming more user-friendly, a digital wayfinding solution can still go a long way to alleviating some of the stress that can be associated with the hospital environment.

REDYREF designed a payment kiosk for AT&T

When designing a payment kiosk, REDYREF took into consideration security and safety. The kiosk is fitted with an anti-theft tracking device and a secure web browser. Its door switches are monitored to prevent break-ins and an external alarm will sound when the kiosk is disturbed. The kiosk accepts both NFC and credit card payments. Its 42-inch capacitive touch screen provides crystal-clear display and easy navigation.

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The design of a payment kiosk must be compatible with the company’s brand and corporate identity. A successful kiosk must be in line with the overall design of the lobby, as well as fit into the store’s footprint and overall design. REDYREF has four manufacturing facilities in the U.S., making it uniquely poised to meet the needs of customers in North America, Mexico, and Canada.

REDYREF designed a SIM card dispenser for AT&T

A large telecom company approached REDYREF to design a SIM card dispensing kiosk. A SIM card is a small device that stores unique data for GSM subscribers, enabling their phones to work on cellular networks. The vast majority of mobile phones use SIM cards to make calls, send texts, and access mobile internet services. As such, the kiosk needed to reflect the company’s branding and fit into the overall design of the store.

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